What is Kraken? | Kraken

Equip your business with world-leading tech, built just for utilities. Give your teams the right tools, the latest information – and the freedom to act on it.
For happier customers, happier teams, and lower operating costs.
Reduction in cost to serve
Unlock more value by delivering flexibility at scale.
of energy managed daily
Switch to a single platform to save time on the road and deliver brilliant service.
Customer happiness score
Bring clean data and settlement flows together for the full picture.
Legacy systems replaced
Improve efficiencies and boost financial returns for every asset.
of generation flexibility
with a toolkit of products that work together seamlessly. Each one is enriched by:
A foundation of data all in one place
A core layer of Utility-Grade AI
Software updates every 10 minutes
[Kraken] has created a whole new way of working for us – it means we can work from one single source of truth. It’s completely changed our whole operation.
Beth Wainwright, Utilisation & National Alignment Manager, Octopus Energy Services
The energy world moves fast. Easily create, test and share your own products supported by Kraken's flexible platform and easy configuration tools.
Upgrade without the upheaval – we have a track record for successful, stress-free migrations.
With Kraken, even during migration, we've been able to create and launch more innovative new products to help customers in the last year, than we have in the last ten.
Richard Hughes, Director of Retail, EDF