Kraken: The most loved operating system for energy | Kraken

Client Net Promoter Score
of energy managed daily
With Kraken, even during migration, we've been able to create and launch more innovative new products to help customers in the last year, than we have in the last ten.
Director of Retail, EDF
Kraken gives you things that alternative products don’t – the capability for the future and for the energy transition, which legacy products just aren't built for in this era
Simon Baker, US Customer CIO, National Grid
We needed a solution that could help us be successful in different countries. Kraken immediately was top of the list in terms of presence around the world.
Mauro Fanfoni, Head of Retail, International Markets, Plenitude
Explore how Kraken supports your needs, scale and market.
Every utility is different. Explore how Kraken supports your needs, scale and market, tell us a bit more about your utility and ask questions.
Upgrading core experiences for customers and employees
Powering international growth
Unlocking innovation for 9 million customers
Saving $170 million in cost to serve
Getting the foundation right for 5.8 million customers
Delivering a customer-first operating model at scale
Boosting customer service with Utility-Grade AI
Proving Kraken as the smart choice for vertically integrated utilities
Accelerating product deployment
Making universal smart meters a reality
Our flexible operating system means you can embrace innovation from anywhere, driven by your centralized data, and optimized by our Utility-Grade AI™.
TIME Best Inventions 2025
Reuters GET Awards 2026
CNBC Disruptors 2025
Worldwide AI-enabled Utility CXM 2026
TIME Best Inventions 2025
Reuters GET Awards 2026
CNBC Disruptors 2025
Worldwide AI-enabled Utility CXM 2026
"Kraken retains the top spot on the Frost Radar and is arguably the one to beat right now. Its growth in the past few years has been nothing short of exceptional, with more and more utilities from across the US, Europe and Australia opting for the Kraken operating system."
"Kraken tops the rankings because of its advanced platform functionality that enables both economics- and physics-based optimization use cases for aggregated distributed energy resources, as well as its proven track record and large project portfolio that continues to grow."
Our proven migration model makes transforming your tech easier than you think.