Terms & Conditions - BlockBee

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Welcome to BlockBee. These terms and conditions set out the rules and regulations for the use of our Website. Please, pay attention when accessing or using the Services on this site, we assume that you accept these terms and conditions in full.
This agreement is between you (“You”, “Customer”, “Merchant”) and Blockbee Inc., a company registered under the laws of the Republic of Panama, with its registered office at Vía España 1280, Edificio Orión, Suite 7D, Panama City, Republic of Panama. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using this website and any mobile application (the “Services”) operated by Blockbee Inc., including but not limited to the BlockBee (https://blockbee.io) website (hereinafter – the “Website”).
In this Agreement, “you”, “your”, “customer” “merchant,” and “merchants”, refer to our customers, prospective customers, and users of our website. “We”, “company”, “us” and “our” refer to https://blockbee.io or BlockBee, and “Service” refers to the services provided by us. “Party” or “Parties”, refers to both the Customers and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to our customers in the most appropriate manner, for the express purpose of meeting the customer’s need with respect to the provision of the Company’s stated services/products, in accordance with and subject to prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, is taken as interchangeable and therefore as referring to the same.
Any and all use of our services is subject to this Agreement, which may be updated by us whenever necessary without prior notice to our customers. Any change of terms shall be binding and effective upon posting of the revised Agreement on our website. In addition to this Agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this Agreement.
By using https://blockbee.io (the “Site”) or any of our services (“Services”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.
Please leave the Website and do not create an Account if you do not agree with the terms and conditions laid down below.
BlockBee is a payment gateway that enables Merchants and Users to automatically accept payments and deposits in cryptocurrencies. Merchants and Users can generate cryptocurrency addresses through BlockBee’s services and simply attach the generated address to their invoice or order page to receive a payment.
Once a Cryptocurrency transaction has been received and confirmed by the blockchain, we process the transaction in accordance with the instructions received from the User. Subsequently, we send an Instant Payment Notification (IPN) to the User’s system to validate that the payment has been processed.
Prior to submitting instructions to us, it is important that the User verifies all the transaction information. We do not guarantee the identity of any recipient, user, requester, or other party. A user cannot reverse a transaction once it has been submitted to the network. If a transaction has not yet been confirmed on the blockchain, such transaction will be designated as pending and will not be included in your wallet balance or processed by the system.
We may refuse to process any transaction as required by law or any court or other authority to which BlockBee is subject in any jurisdiction. We further reserve the right to delay any transaction if we perceive a risk of fraud or illegal activity. We also have the right to refuse to process any transaction due to technological issues with the blockchain software, our own software, or for other technological reasons.
Our Services are available only in connection with those Cryptocurrencies that we support which may be subject to updates. A full list of the Cryptocurrencies we currently support can be found on our website https://blockbee.io.
Users agree not to use our website to send or receive Cryptocurrencies in any form that we do not support. We assume no responsibility or liability in connection with any attempt to use your Account or virtual currency wallet for Cryptocurrencies that we do not support.
At BlockBee, fees are applied according to each customer's monthly volumes. The fee charged for using the service is deducted from the amount transferred
The system automatically applies a discount based on transaction volume over the last 30 days.
Please check our interactive calculator whenever you want to check the details of the rate you qualify for: https://blockbee.io/fees
BlockBee maintains a strict stance against fraudulent and illegal activities. Any attempt to use our Services for fraudulent or unlawful purposes, including but not limited to identity theft, money laundering, terrorist financing, sanctions evasion, or other illicit activity, may result in the suspension or termination of the User’s account and, where required or appropriate under applicable law, reporting to the relevant authorities.
BlockBee reserves the right to monitor and investigate transactions for unusual, potentially suspicious, fraudulent, or otherwise high-risk activity. Where potential concerns are identified, BlockBee may suspend or delay the processing or forwarding of a transaction, request additional information or documentation, conduct additional identity verification or due diligence, restrict or suspend access to the Services, or reject the transaction.
BlockBee may also take any other action required by applicable law, regulation, sanctions obligations, court order, or competent authority.
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