Privacy Policy - BlockBee

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This Privacy Policy applies to Blockbee Inc, a company registered under the laws of Republic of Panama, with its registered office at Vía España 1280, Edificio Orión, Suite 7D, Panama City, Republic of Panama (“BlockBee,” “Company,” “we,” “us,” or “our”).
At BlockBee, we respect your privacy and are committed to protecting personal information you provide through https://blockbee.io (the "Website"). By “Personal Information”, we mean any information which, alone or in combination with other data, enables direct or indirect identification of an individual. Examples include your name, email address, username, contact details, IP address, device ID, and other online identifiers, as well as any sensitive personal data required for specific services.
This Privacy Policy Statement (the "Policy") sets out what information we may collect through our Website, how we use this information, and under what circumstances we may disclose the information to third parties.
This Policy applies only to information we collect through the Website and does not cover other sources, such as third-party platforms.
This Policy, together with the Terms and Conditions and all other information provided on our Website, sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Terms not specifically defined in this Policy shall have the meaning ascribed to them in our Terms and Conditions: https://blockbee.io/terms-conditions.
By accessing and using the Services, you acknowledge that you have been informed about the processing of your personal data in accordance with this Policy. By continuing to use the Services, you confirm that you have read, understood, and accepted the terms of this Policy.
If you do not agree with the terms of this Policy or wish to restrict the use of your Personal Information as described herein, you should discontinue use of the Services. For assistance with specific data processing concerns, please contact us at [email protected].
We collect and process personal data in compliance with applicable law and regulation. We endeavor to ensure that personal data is processed lawfully, fairly, and transparently, adhering to the following legal bases:
We collect your personal data directly from you, from third parties operating on our behalf, from cookies and other online tracking technologies; and from publicly available resources (public records and information about you that is openly available on the internet).
We are committed to complying with applicable laws and regulations, including Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) requirements. To meet these obligations, we conduct Know Your Customer (KYC) and Know Your Business (KYB) procedures to verify the identity of our users and business partners.
These procedures are mandatory during account creation and may also be required for transactions exceeding specific regulatory thresholds or under circumstances where enhanced due diligence is necessary.
Data collected for AML/CTF purposes will be retained in accordance with applicable laws. After this period, it will be securely deleted or anonymized unless further retention is required by law.
We collect personal information directly from you when you use our Services, create an account, or conduct transactions. This information may include, but is not limited to:
When you access the Website or use our Services, we may automatically collect certain technical information about your device and interactions, including:
We collect metadata about the transactions you perform using our Website or Services. This metadata may include:
We, along with our service providers, use cookies, web beacons, and other online tracking technologies to collect information about your interaction with our platform.
Cookies: Cookies are small data files stored on your device when you visit our website. They help us:
Web Beacons: Web beacons are graphic images placed on websites or emails to monitor user behavior. These tools allow us to track when emails are opened and interactions with website content.
Managing Cookies: You can manage or delete cookies via your browser settings.
We do not knowingly collect personal data from individuals under the age of 18. Our Services are intended for use by adults only, and we expressly prohibit the use of our Services by minors.
If we become aware that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to:
If you believe that a person under the age of 18 has provided us with their personal data, please contact us at [email protected] so we can promptly address the issue and prevent further access to our Services.
Parental Responsibility: We encourage parents or guardians to monitor their children’s online activities and ensure that they do not access our platform or Services.
Access to Personal Information is restricted to individuals with a legitimate business need or whose duties reasonably require such access. These individuals are authorized to process Personal Information only in accordance with our instructions and are subject to strict confidentiality obligations. Additionally, we implement reasonable and appropriate technical, organizational, and administrative measures to safeguard your Personal Information against unauthorized access, disclosure, alteration, or destruction.
However, while we take reasonable measures to protect your Personal Information, please note that transmission of data over the Internet is not completely secure. Any transmission of Personal Information to us via email or through our Website is at your own risk. Once we receive your Personal Information, we implement strict procedures and use robust security features to minimize the risk of unauthorized access.
If you suspect any un