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DesignOps 101 - NN/G
…ithin your organization: DesignOps the Role and DesignOps the Mindset. DesignOps the Role means that there is a specific person or group of people tasked with ensuring that the design team i…
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What a UX Career Looks Like Today - NN/G
…products. Finally, soft skills are still the most important skill set in gaining a job in the field and succeeding in it. While hard skills are desirable, hiring managers and UX practitioner…
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UX Prototypes: Low Fidelity vs. High Fidelity - NN/G
…its and drawbacks. With interactive prototypes, the designer must set a response for each possible user action before the test happens. Even with the right tool, building an interactive prot…
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Content Strategy 101 - NN/G
…useful, usable, and effective content about a particular topic or set of topics. This original definition of content strategy was created by Kristina Halvorson in her 2009 book, Content Stra…
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Why Map in Discovery: 3 Mapping Methods - NN/G
…-fidelity — such as a flipchart paper and stickies on a wall — to set expectations and communicate to others that it’s supposed to change as you learn new things. Schedule team sessions to u…
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Open-Ended vs. Closed Questions in User Research - NN/G
…closed-ended questions) restrict participants to one of a limited set of possible answers. Open-ended questions encourage exploration of a topic; a participant can choose what to share and i…
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Mental Models for Intelligent Assistants - NN/G
…simple tasks: getting weather or news information, playing music, setting alarms, timers, or reminders, and answering trivia questions. This limited usage reflects the poor usability of thes…
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Humanizing AI Is a Trap - NN/G
… as personality, emotions, or consciousness. AI humanization is a set of design patterns that amplify or exploit anthropomorphization. These choices include requiring the conversational syst…
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How AI Literacy Shapes GenAI Use - NN/G
… measured along a single continuum. It’s a multidimensional skill set shaped by how people prompt, how they evaluate, and how they choose to engage with AI. The matrix below highlights the t…
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Artificial Intelligence: Glossary - NN/G
… capability does not match the claim. A step-by-step procedure or set of rules for solving a problem or performing a task. In AI, algorithms train models, search for solutions, make predicti…
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