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Speaking | Sarah Higley
…d more advanced trees. We’ll explore how to narrow down valid use cases, explore and prototype potential solutions, and run user tests. Finally, we’ll take a look at specific takeaways from …
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A Concrete Definition of an AI Agent - NN/G
…d to be. Some of these definitions are grounded in real-world use cases, but most of them float amidst hype and hope. Instead, we at NN/G offer a concrete definition that helps UX profession…
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Testing AI with Real Design Scenarios: Evaluation Methodology and Prompts - NN/G
…e prompts through each AI tool and collected the outputs. In some cases, we reran the same prompt in new chats to produce additional variants. All designs were placed on a FigJam board so we…
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The 3 Roles of Context for AI Agents - NN/G
…rary was relevant to the current interaction and use it. In other cases, the user decided: they would upload the information directly or explicitly point Claude to information stored in the …
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What a UX Career Looks Like Today - NN/G
…d effective in their roles, as well as excelling quickly. In some cases, it’s possible to slowly start doing UX at your organization without having to leave and find a new job. Several of ou…
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Content Strategy 101 - NN/G
…nt that users abandon the products or services entirely. In these cases, content cleanup efforts require more time, compared to taking a strategic approach from the start. In our research, c…
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Mental Models and User Experience Design - NN/G
…he Back button, they expect to exit the overlay. However, in many cases, the user is instead taken two steps back to the page they were on before visiting the page that triggered the overlay…
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Synthetic Users: If, When, and How to Use AI-Generated “Research” - NN/G
…ordy). Our experimentation revealed some interesting possible use cases for synthetic users. However, we also found the results to be much less useful than many UX and product professionals …
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AI: First New UI Paradigm in 60 Years - NN/G
…o search through extensive databases of medical research or legal cases. Then Google came along, and anybody could search. The same level of usability leapfrogging is needed with these new t…
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AI Chatbots Discourage Error Checking - NN/G
…check their outputs successfully. Lawyers have been caught citing cases that don’t exist. Scientists refer to hallucinated papers and journals. Doctors end up trusting erroneous AI diagnoses…
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