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measure-ux.com
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How to Measure UX and Design Impact (8h video + Live UX Training), with Vitaly Friedman
… it relates to our UX work. We’ll explore revenue-related metrics like Monthly Active Users (MAU), Monthly/Annual Recurring Revenue (MRR/ARR), Customer Lifetime Value (CLV) and churn rate. W…
sarahmhigley.com
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Speaking | Sarah Higley
…ere the developer converts a div tag into something which behaves like a button, but isn't actually one. Accessibility testing can show you what bugs you have, but not why they occurred or h…
ai-design-patterns.com
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Design Patterns for AI Interfaces (10h video + live UX training)
…rely different beast than designing a social messaging experience like WhatsApp or Telegram. People are very good at spotting an AI disguised as a “human assistant”. We’ll explore design gui…
www.nngroup.com
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Service Blueprints: Definition - NN/G
… directly with a service without encountering a frontstage actor, like it’s the case with the appliance delivery in our example blueprint. Each time a customer interacts with a service (thro…
www.nngroup.com
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UX Prototypes: Low Fidelity vs. High Fidelity - NN/G
…n playing “the computer.” Yes: Graphics, spacing, and layout look like a live system would look (even if the prototype is presented on paper). No: Only some or none of the visual attributes …
www.nngroup.com
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Content Strategy 101 - NN/G
…ople often confuse content strategy with content-related tactics, like copywriting or editing, making videos, designing infographics, and posting social media promotions. A content strategy …
www.nngroup.com
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Asset Mapping for Experience Consistency - NN/G
…hange to improve the consistency across channels. Bigger journeys like planning a vacation or looking for a new mobile-phone carrier can include many different information sources, channels,…
www.nngroup.com
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How to Run Surveys at Every Stage of the Design Cycle - NN/G
…ver valuable insights about your current or potential users. It's like casting a wide net to catch useful information. Surveys are typically categorized as a quantitative research method; ho…
www.nngroup.com
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No New Name Has Replaced “UX” - NN/G
…do they use? Are practitioners moving away from “UX” toward terms like “product,” “experience design,” or “human-centered design”? Or does “UX” still remain the default label? We conducted a…
www.nngroup.com
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Confounding Variables in Quantitative Studies - NN/G
…t disruptions. Existing product experience When comparing metrics like task-completion time for two different products, participants’ prior experience with the products can skew the results …
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