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sarahmhigley.com
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Speaking | Sarah Higley
…ode you write will be used in ways you did not originally intend. Part of creating any good UI library is figuring out how to design it to be flexible enough to suit a range of needs while s…
www.nngroup.com
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How Do Generative AI Systems Work? - NN/G
…ational data (where humans have written both the “human” and “AI” parts) and other refinement training data. Humans then evaluate the outputs of various test scenarios, rewarding the system …
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A Concrete Definition of an AI Agent - NN/G
…g the state of things before deciding what to do next) is already part of the agent loop. This does not mean that any system capable of self-reflection is an agent. An LLM that reflects on i…
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Service Blueprints: Definition - NN/G
… in a specific customer journey. Think of service blueprints as a part two to customer journey maps. Similar to customer-journey maps, blueprints are instrumental in complex scenarios spanni…
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DesignOps 101 - NN/G
…rs have won the fight to be “at the table.” More and more, we are part of broad, strategic conversations, and many organizations don’t need to be convinced of the value of design anymore. Th…
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Content Strategy 101 - NN/G
…, and governance of useful, usable, and effective content about a particular topic or set of topics. This original definition of content strategy was created by Kristina Halvorson in her 200…
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Asset Mapping for Experience Consistency - NN/G
…mpleting a workflow or journey to assess its consistency. Full or partial-page screenshots, social media posts, videos, emails, text messages, push notifications, copy, and photographs can b…
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Internal User Panels - NN/G
… you how difficult it is to find the right users. How do you find participants who are not only available but relevant to what you’re studying? Too often, we start each project from scratch,…
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Artificial Intelligence: Glossary - NN/G
…in data, models, outputs, organizational processes, or human use, particularly skew that unfairly disadvantages certain people, groups, or viewpoints. Bias can enter at any stage of an AI sy…
www.brendangregg.com
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Linux perf Examples
…functions. Questions that can be answered include: perf_events is part of the Linux kernel, under tools/perf. While it uses many Linux tracing features, some are not yet exposed via the perf…
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