Important Camera Safety Update & Action Required – Owlet US

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Last updated November 13, 2026
We’re sharing an important product safety notice and cable guard replacement program for all owners or users of Owlet cameras.
Owlet was recently made aware that a family in our community experienced the unimaginable loss of their child after the toddler became entangled in a loose and exposed camera cable. As fellow parents, our hearts are with this family during this very difficult time.
Owlet was founded to help keep babies safe, and that purpose continues to guide our work.
Since the launch of our first camera, Owlet has sold over 1.5 million cable guard systems. Although the provided camera cable guards were not in use at the time of this particular event, we’ve reviewed our records and are currently aware of 91 adhesive-related complaints. In some situations, the cable guard became loose or fully detached from the wall, leading to risk of strangulation and prompting today’s action by Owlet.
Reminder: No cables of any kind should be located within 3 feet of the crib unless they are covered and securely attached to the wall.
To address the risk described above, we are providing a replacement cable guard system. This L-shaped, ASTM-compliant cable guard system features an enclosed design and reduces safety risks if the guard becomes detached from the wall. We are providing this replacement cable guard at no cost to Owlet camera owners covered by this notice.
We are starting to ship these replacement cable guards now. Please install the replacement guards as soon as they arrive and contact us with any installation questions. Once you have installed the guards, remove and throw away or otherwise dispose of the old cable guards. Do not give away, sell, reuse, or save the old cable guards.
As of Friday, November 13, 2026, all Dream Sight™ and Dream Duo™ products sold on Owletcare.com include the replacement cable guard solution.
We’re here to give you the tools and guidance you need to help keep your baby safe.
This safety update and replacement program is related only to cable guards included with any Owlet camera (Cam 1, Cam 2 and Dream Sight), or bundles that include the Owlet camera, purchased prior to November 13, 2026. To confirm if your product is affected, go to your Dream App and follow the step-by-step safety guide.
No, FDA-cleared Dream Sock is not impacted, and can be used without interruption.
Only US Owlet camera users will see the safety update in their Owlet Dream App at this time. If you are a camera user and located in the US and are having trouble viewing the update, please reach out to our support team.
Owlet will be extending the roll out of this program globally, and eligible customers will be contacted when this is ready. If not located in the US, check to ensure your exposed cables are more than 3 feet from the crib and out of children’s reach. If using Owlet’s cable guards with your camera, we recommend that you complete a manual safety check, which you can find here, to ensure they are securely adhered.
Please go to your Dream App and follow the step-by-step safety guide to order replacement cable guards at no cost to you.
The image below shows the difference between the previous cable guards and the replacement cable guard system. Existing Owlet camera users should refer to the Dream App to confirm which version they have and for a step-by-step safety guide.
All cable guards included with any Owlet camera or bundle that included an Owlet camera purchased prior to November 13, 2026 are eligible for the cable guard replacement. To confirm if your product is affected, go to your Dream App and follow the step-by-step safety guide.
If mounting your camera above the crib, cable guards play a critical role in nursery safety. As a reminder, exposed cords should be kept more than 3 feet away from cribs at all times.
Yes! As of November 13, 2026, Dream Duo, Dream Sight, and all applicable bundles available at owletcare.com will include the replacement cable guard system. Dream Duo and Dream Sight will be available with the replacement cable guards at retailers later this year.
Please open your Dream App and complete your safety check and order your replacement cable guards at no cost to you. If you do remove your existing cable guards before your replacement cable guards arrive and are installed, please move your camera and cords more than 3 feet away from the crib.
If you purchased your Owlet products on or after November 13, 2026 on owletcare.com, it will include the replacement cable guard system automatically. If you purchased your product before this date, please check the Dream App for next steps to request the replacement system.
Once the replacement guards are installed or you have moved the camera so all exposed cables are more than 3 feet away from the sleeping area, you should remove and dispose of the old cable guards. Do not reuse, save, give away, or resell the old cable guards.
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