Roche | Contact us

This page provides details on how to get in touch with us for different types of queries relating to our medications, diagnostic products and Roche services. Any response received from Roche does not replace the advice of a physician.
Please note that medications and diagnostic products cannot be directly ordered through the points of contact referenced on this page. We also do not respond to form letters or e-mail campaigns.
Keeping patients at the heart of everything we do, our ambition is clear: to prevent, stop, and cure diseases, improving outcomes and reducing costs for patients and healthcare systems worldwide.
Our unique setup is the foundation of our success. The combined strength of our Diagnostics and Pharmaceuticals divisions enables us to positively impact patients, families, communities and healthcare systems ar
Our corporate governance principles focus on sustainable value creation and promote a culture that recognises standards of good corporate governance and a commitment to transparent communication.
As a high-performing organisation, we strive for extraordinary results in everything we do. We are committed to scientific rigour and the highest ethical standards in research and development.
Discover our pipeline of Pharmaceutical and Diagnostics developments.
This Privacy Notice outlines the types of personal information Roche may collect; the means by which Roche may collect, use, or share your personal information; steps Roche takes to protect your personal inform
Find the right point of contact below
Report a possible pharmaceutical product side effect here .
Report a possible diagnostics product malfunction here .
If you would like to apply for a job or send your CV for future positions, then please visit our dedicated job search page .
We are aware of fraudulent activities where individuals pose as Roche representatives. To protect yourself, please note that Official Communication Channels are only via email addresses ending in @roche.com or @gene.com. Emails from similar but non-official domains are scams. Be wary of poorly written emails or those that ask for personal information and verify that they come from @roche.com or @gene.com. Roche does not make job offers without prior interviews, nor do we ask for payments of any kind. Unsolicited job offers or requests for payment are fraudulent.
For genuine opportunities, visit our careers page at careers.roche.com .
For all media enquiries, including interview requests and press information, please visit our dedicated Media contacts page.
For information relating to our financial performance, shareholding or investor events, please visit our Investor contacts page.
Partnering enquiries
For partnering enquiries relating to Pharmaceuticals and Diagnostics, including collaboration opportunities, please visit our Partnering contacts page.
For information and contact details for current and prospective suppliers, please visit our Suppliers website.
This contact form is here for genuine enquiries. We’re not able to respond to sales pitches, marketing messages, or unsolicited commercial offers, so these will not receive a reply.
Roche is present in over 95 countries and regions. Find your contact person.
Please visit roche.ua for dedicated support hotline contacts and medical information.
This website contains information on products which is targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any legal process, regulation, registration or usage in the country of your origin.