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Support | OpenStack | Canonical
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SBI BITS puts business continuity at the heart of its OpenStack migration.
Canonical deploys infrastructure solutions for ESA's space mission operations.
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SBI BITS puts business continuity at the heart of its OpenStack migration.
Canonical deploys infrastructure solutions for ESA's space mission operations.
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Canonical named a Challenger in the 2026 GartnerⓇ Magic Quadrant™ for Server Virtualization Platforms
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Canonical releases Ubuntu 26.04 LTS Resolute Raccoon
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From design to post-deployment operations and maintenance
Get enterprise support with guaranteed SLAs at every stage of your OpenStack deployment project. Canonical offers a wide range of commercial services to meet the needs of the most demanding customers and market sectors.
“Whenever we came across a problem, Canonical was absolutely front and centre. The attitude was always, 'Let's work on this together'. It was a real collaborative exercise.”
Gary Roberts Director, Network Cloud BT Group
“Canonical presented a clear, well thought-out roadmap for the design and deployment of each phase. Each step served to increase engineer knowledge at the same time as gradually accelerating the transformation of our infrastructure.”
SMD Jeelani Director (Operations) UIDAI
“He [Canonical's Dedicated Support Engineer] is like another member of my team – and I'm picky about my team members. He knows how the finserv industry works; he understands that we have to go through a process and can't just fix things like a cowboy.”
Spokesperson SBI BITS
When you are selecting hardware for your first cloud build or planning an upgrade of a large-scale cluster, questions and problems might arise at every stage of your infrastructure's lifecycle. We understand that and make sure that your project is on the right trajectory from the very beginning.
OpenStack consulting packages, including design and delivery to help you find the right architecture for your cloud: get OpenStack deployed in a fully automated way on top of an Ubuntu-certified hardware.
Post-deployment onboarding for your teams to get familiar with the platform, assist with integrations to your enterprise environment, demonstrate basic usage, and help familiarize you with hands-on operations.
Multi-day hands-on courses that guide your teams through all the aspects of Canonical OpenStack's architecture and teach them how to monitor, troubleshoot, scale out, patch, and upgrade production clouds.
Enterprise support with guaranteed SLAs, including knowledge base access, troubleshooting, and bug fixing.
End-to-end operations and maintenance of your cloud, including 24/7 monitoring, incident and problem management, capacity planning and recurring procedures, such as upgrades.
A path between the fully-managed cloud service and the regular support: get engineers on call to help you resolve the most critical issues, while you continue to manage the cloud yourself.
Up to 15 years of security maintenance for all types of artifacts used in the Canonical OpenStack product.
Hardening with CIS and DISA-STIG profiles and conformance with various global, and national standards for telco, federal, finserv, and other demanding use cases.
Response time – SLA Sev 1
Including phone and ticket support
Of security and support
Get enterprise support for your OpenStack project at the best possible price. Our pricing model is designed to help you maximize the value of your cloud, while not forcing you to make any compromises.
Check pricing calculator ›
Fixed-price consulting
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