Customer Stories | Unblocked

Real results from real teams - faster onboarding, fewer review cycles, and AI agents that reliably stay on track. See how leading teams use Unblocked to save time and ship with confidence.
Expo is an agentic mobile infrastructure company that offers open source tools and cloud services for building, shipping, and maintaining mobile apps. Its roughly 50 engineers work across nearly every time zone, and more than a decade of company history is spread across Slack, GitHub, Linear, Notion, Sentry, Datadog, and other systems. Today, engineering, support, product, and developer relations all use Unblocked to get at that context. Coding agents call it through MCP. The team asks questions through Slack. Support uses it to investigate customer issues. Product uses it to understand what changed across the company without spending hours catching up.
Invoca's developer enablement team made Unblocked the orchestrator inside all agent rules it ships to every repository, measured the result across controlled tasks, and watched adoption escape engineering in six days.
3Victors built VictorBot, an in-house agent that started as an AWS error dump in Slack and now investigates production issues, validates Jira stories, and opens reviewed PRs. Unblocked is the context layer underneath it, supplying the institutional knowledge from Slack decisions, PR history, Jira, and Confluence that turns a detection tool into one the team trusts to work on its own. It runs roughly 8,000 Unblocked calls a month.
Cloudbeds runs a hospitality platform spanning nearly a thousand repositories and more than a decade of decisions buried in Slack, Jira, Zendesk, and wikis. Engineering, infrastructure, and product all wired Unblocked in as their context engine: one MCP at the front of every AI skill, answers in every Slack channel, and decision-grade context for people and agents alike, at a third of the tokens.
Advidi's engineers and its homegrown AI agents had the same problem: the knowledge they needed was scattered across 400+ repositories, Confluence, Jira, and Slack, and neither could get to it. CTO Jorden van Breemen connected both to one context engine. Now a single MCP feeds every engineer, every product owner, and OpsClaw, the team's incident agent, the institutional knowledge behind the code.
Rally's go-to-market team runs on Unblocked. It safely opens the company's codebase, Slack, and Linear to non-engineers, so support, CS, and sales answer any product question without pulling engineers off building Rally. CTO and co-founder Alec estimates it saves him five to ten hours a week, and has cut the product questions he personally fields by 90%.
Webflow's engineering productivity org runs remote agentic development at scale with Claude, Cursor, and Codex. Unblocked is the context engine that gives every engineer and AI agent the institutional knowledge behind a 10+ year codebase, cutting tokens and rework, catching past incidents, and making agent-written code safe to merge.
The Codat engineering team relies on Unblocked as the context engine to support developers and agents shipping across 200+ microservices and years of tribal knowledge.
When a new platform team took a consultant-run stack in-house at RB Global, Unblocked was the context engine that turned years of scattered knowledge across GitHub, CircleCI, Confluence, Jira, and Slack into instant answers. The team took full ownership in three months instead of six, and now leans on Unblocked as a support arm for more than 200 developers.
Compare the Market scaled engineering autonomy with Unblocked, turning scattered knowledge into a live context engine for support, debugging, and onboarding.
Fetch cut onboarding time and scaled internal support with Unblocked—helping 350+ engineers move faster, stay autonomous, and find answers instantly.
Fingerprint scaled internal support with Unblocked, turning scattered knowledge into instant answers and saving 60–70 hours a week across engineering.
For the team at AppDirect, Unblocked checks all the boxes and more, tying together knowledge dispersed across internal platforms and giving developers context right where they’re working.
Big Cartel’s lean, remote team works across functional boundaries to ship quickly. But before Unblocked, making sure everyone understood how the legacy codebase worked was a challenge.
Cribl’s remote-first culture empowers its employees with flexibility, but keeping over 100 engineers on the same page across time zones poses a real challenge. That’s why the team turned to Unblocked.
Drata’s distributed engineering team relies on Unblocked to get the answers about their codebase. With Unblocked, issues get resolved faster, tasks are completed sooner, and projects go more smoothly.
For TravelPerk, Unblocked has been a game changer for engineering onboarding. New hires ramp up faster without interrupting others, allowing the team to stay focused and productive.