“My HKG” Mobile App, Flights - Hong Kong International Airport

HKIA’s official mobile app "My HKG" (previously known as "HKG My Flight") allows you to experience Hong Kong International Airport (HKIA) in your own way. "My HKG" provides you with real-time flight information and notifications, facilitates your airport services booking and food ordering, assists you on airport navigation, and keeps you stay connected to airport free Wi-Fi upon arrival at HKIA. With its chatbot function, the app also answers enquiries related to flight information, airport facilities and shopping and dining offers through instant messages.
Key features of this app (latest version: 2.2.1) include:
Flight and Baggage Delivery Status
Wayfinding Assistant
Airport Services Booking and Food Ordering
"My HKG" app can be downloaded from App Store and Google Play. For Android device without Google Play, please download here.
Supported OS versions: Android 15 or later, iOS 18 or later
You may also download the app when you are at HKIA via our free Wi-Fi service.
"HKG My Flight" (before rebranding to "My HKG") won the Gold Award of Smart Transport at the Hong Kong ICT Awards 2018: Smart Mobility Award.
Please view here for the Terms and Conditions of the app.
This one-stop airport services booking platform is your go-to destination for a stress-free and personalised travel experience through HKIA. Whether you are arriving, departing or transiting, you can easily book premium airport services all in one place—including meet and assist, VIP lounge access and baggage handling.
With practical travel tips, the platform helps you plan ahead and tailor your airport journey to your needs, so you can skip the hassle and enjoy a smooth, seamless experience.
Visit the services booking platform* to discover a wide range of convenient offerings and book your personalised airport experience today.
My Travel Documents lets you securely store your travel document details in the My HKG app for quick and easy access. Getting started is simple—just scan your passport and take a quick selfie, and your credentials will be safely stored.
Once registered, your travel document information is available at your fingertips anytime, anywhere, without the need to carry your physical passport.
More features designed to make your check-in experience even smoother will be introduced soon.
MyTAG is more than a luggage tag. It puts you at ease by notifying you, via the My HKG app in the smartphone, when your luggage is being delivered to the baggage reclaim belt. Hong Kong International Airport is the first airport in the world introducing this service.
MyTAG is available for sale at HKairportShop.com.
You can find the usage instructions here.