Usability and UX Consulting Services | Nielsen Norman Group - NN/G

Introducing NN/G Membership | Access all self-paced courses for $249 per year | Join by Jan. 26, 2027 |
Find the training option that fits your learning style.
NN/g experts can evaluate your design through research or review, train your team, and lead workshops to develop product and service strategies.
We have over 25 years of experience helping leading brands in virtually every industry elevate their user experiences through:
Contact us to learn more about our services:
consulting@nngroup.com +1 (415) 636-5011
We test your design with real users, analyze their feedback, and provide recommended improvements.
NN/g experts will assess your research and design practices to provide a baseline maturity-stage and tailored recommendations to level-up.
NN/g experts analyze the strengths and opportunities to improve your website or application.
We use proven methods to gather insights about both high-level and detailed UX questions:
Bring NN/g UX training to your team, with 35+ course options and optional UX Certification.
NN/g experts lead your team learning UX methods and applying them to your current design challenges.
Our world-class, expert speakers will inspire your audience.
We can also create unique, custom service offerings depending on your team's needs. Our deep expertise in UX strategy, user research, service design, and UX design can be applied flexibly in both limited and extended engagements. Pricing for these engagements depend on the scope of the engagement, but typically projects range from $40K–200K USD. Contact us to learn more.
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We practice what we preach. We don’t just talk about the importance of testing with real users, on real tasks, in real life business situations: we do it. Every week, somewhere around the globe, NN/g team members are conducting research that informs the three pillars of our business: training, consulting and research. In that work we have:
Our collective experience will save you time… and money. Making technology easier to use is no longer a nice-to-have. Useful, usable products make money. And our expertise can help your team achieve their design goals quicker and easier than going it alone. Choosing NN/g means you benefit directly from our:
Our people are the best in the business. At NN/g there is no “B Team.” When we dispatch consultants to work with you and your team, or when you attend a virtual training, you are learning directly from some of the best-educated and most experienced minds in the business.
Contact us to learn more about our consulting services:
consulting@nngroup.com
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