Usability and User Experience Research Reports by Nielsen Norman Group - NN/G

Introducing NN/G Membership | Access all self-paced courses for $249 per year | Join by Jan. 26, 2027 |
Find the training option that fits your learning style.
NN/g UX research reports include thousands of actionable, illustrated user experience guidelines for creating and improving your web, mobile, and intranet sites.
Find research reports containing guidelines, best practices, case studies, and methodologies about these critical aspects of user experience design:
Discover how real businesses tackle the challenge of designing journey experiences within siloed organizations. This report contains a prescriptive guide to developing a journey-centric design practice, including operational models, strategic frameworks, and case studies.
Make decision making easier for users by learning the psychology behind what makes a choice challenging. Predict how difficult decisions will be for users and apply the interface design patterns that will make things simpler.
Increase employee intranet usage and productivity with 300 design and content management guidelines (in 4 volumes). Get 800 intranet screenshots and evidence-based recommendations. Buy individual volumes or save when you purchase all 4 volumes.
This 483-page report showcases screenshots and case studies from the 10-best intranets of 2023.
NN/g books have been instrumental in defining the fields of usability and user experience. Explore some of our most influential titles:
See more of our books
Get weekly UX articles, videos, upcoming courses, and job openings straight to your inbox with our newsletter.
Copyright © 1998-2026 Nielsen Norman Group, All Rights Reserved.