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AI software reliability platform | incident.io

自动蜘蛛 incident.io 正文约 2019 字
AI software reliability platform | incident.io
Join us live: How incident.io builds skills for its own agents
With incident.io, Zendesk modernized incident response across 1,200+ engineers and strengthened reliability company-wide.
Anna Roussanova Engineering Manager
The real cost of an incident isn't just the downtime. It's the engineers who dropped everything, the customers who were impacted, and the product roadmap that keeps slipping. The teams that win break the cycle.
Our goal is to support humans and an agent working together, from the moment an alert fires all the way through to resolution.
Integrations, Policies, Insights and Workflows
Nexus is a living model of your production environment, built from your incidents, your systems, and your team.
Has access to every piece of relevant context your team has ever produced
Reasons across telemetry, deployments, code, and incident history
Uses an adversarial agent to challenge its own conclusions before sharing
Gets smarter with every incident, the model learns which patterns repeat
On-call, investigations, incident response, and status pages, built to work together from first alert to final fix.
Route alerts to the right person every time, automatically. AI filters the noise, escalates what matters, and keeps your on-call rotation from burning out.
Senior Principal Engineer, Fin
Agentic root cause analysis that starts the moment you declare an incident. The agent scans thousands of signals, delivers a structured hypothesis in seconds, and keeps working alongside you until it's resolved.
Engineering manager , Linear
Resolve incidents directly from Slack and Microsoft Teams. Assign roles, automate workflows, and let AI transcribe calls and handle the admin while you focus on the fix.
Director, SRE, Airbnb
Automatically update customers as your incident progresses, reduce inbound support, and maintain trust when things go wrong.
TPM Reliability, Square
Ready to put AI to work on your incidents? Book a call with our team today.
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