Instatus – Acceptable Use Policy

Last updated October 15, 2026
Instatus helps teams tell their users what is going on. This policy keeps it that way for everyone. It is part of our Terms of Service and applies to every account, team member and API key.
Don't use a status page, widget, email, SMS, call or other notification to:
Status pages should describe the availability and performance of your own products. If you run a page on behalf of a client, you need their permission.
Our monitors make requests from many locations around the world. Don't use them to:
You can find the IP addresses our monitors use at instatus.com/ips. If you see monitoring traffic from Instatus that you didn't authorize, report it using the details below.
Don't use our AI features to create content that breaks this policy, to mislead people about whether a person or AI wrote something when it matters, or to try to extract our prompts, models or other customers' data.
We look into reports and may remove content, pause notifications or monitors, revoke API keys, suspend or close accounts, and report illegal activity to the authorities. Where we can, we will contact the account owner first and give them a chance to fix the problem. We act immediately when there is a risk of harm, such as phishing, malware or attacks on third parties. Our Terms of Service describe suspension and termination.
Report a status page, notification or monitoring traffic that breaks this policy to support@instatus.com with "Abuse report" in the subject. Include the URL, the time and any message headers or logs that help us find it. For copyright claims, use our copyright policy. For security issues, use our security response process.
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