Shopping Info – GitHub Shop

Note: We cannot ship to a PO Box.
Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order and country where it will be delivered. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order.
For international shipments: Note, all orders are shipped from the U.S. and shipping times will vary based on the delivery address. By completing an order on www.thegithubshop.com, you, the buyer, authorize GitHub to import the goods on your behalf. Further, you are authorizing that GitHub may delegate the obligation to import the goods on your behalf to a subcontractor (e.g. customs broker). You, the buyer, will pay the taxes and duties, in addition with the purchase price of the goods.
Expedited shipping is not available for international destinations, and arrival dates cannot be guaranteed.
If you have any questions about expedited shipping and processing, please call customer service at 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST) or email us at hello@thegithubshop.com.
Welcome to The GitHub Shop, your ultimate destination for high-quality gear designed for the world’s developer community. Shopping at the GitHub Shop is designed to be easy! Read on to get started and find answers to common questions.
All new customers will need to create an account to complete their order. You can do this by clicking on the `Create an account` button located in the upper right hand corner of the page and filling in the fields that follow on the next screen. Creating an account allows us to process your payment securely and allows you to track your order history and check out faster on your next visit.
Welcome back! To login to your account, click on the `Sign In` button located in the upper right hand corner of the page. Once you’re logged in, you’ll be able to process your payment securely, track your order history, and check out faster.
Placing your order will only take a few steps. Below you’ll find the process outlined from shopping to shipping, and final delivery.
Found an item you love? Click through to the item page. From there, select your desired color (click on the color directly if multiple color options are available), size, and enter your desired quantity in the “quantity” text box. Now, click the “Add to Cart” button. You should see a screen pop up showing the item was added. To continue shopping, click to the left of the pop up window and continue browsing.
You will see the shopping cart icon in the top right corner of your screen while you shop. Click on this button at any time to view, modify or delete items from your shopping cart. When you're done shopping, you can review your totals, adjust your item selection, and place your order.
Each product page will include one of the following inventory status comments indicating the product’s availability. Please see below for descriptions for each.
Payments can be made by credit card. We do not accept Discover cards at this time.
Virtual gift cards for use at The GitHub Online Shop are available here in denominations of $25, $50, $75, or $100 USD.
Gift cards may only be used in our online shop and do not expire. Gift cards are delivered via email. We do not offer physical, printed gift cards at this time.
The products on this website have been tested to meet US regulatory requirements.
We collect sales tax where required under international, federal, and state law.
To be eligible for a return or exchange, the item must be in its original condition and must be returned within 60 days of receipt. You will be responsible for return shipping costs. If you would like to exchange your item, you may request to exchange for a different size of the same item. We can not process an exchange for a different item/product.
Customized merchandise sales are final. No returns or exchanges.
To initiate a return or exchange, please reach out to our customer service team by sending an email request to hello@thegithubshop.com, or call us at 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST). We're here to assist you!
Once we receive your return, we'll process your refund/exchange promptly. Please note that it may take up to 7 business days for a refund to be reflected on your credit card or original form of payment.
Our customer service representatives are available to answer your questions.
Email: hello@thegithubshop.com
Yes, we ship internationally. Make sure to enter your entire international address in English characters. Don't forget the Postal Code! For more information, check out the Shipping Information section above.
Cost depends on the order size and zip code, sales taxes (for applicable states/regions) are estimated at check out. Duties and taxes are the responsibility of the customer (between customer and shipping carrier). Brokerage fees may be charged to customers as well and vary by country and value of the package.
Standard International Delivery requires the consignee/customer to pay duty & taxes and brokerage fees mandated by the Government for which the shipment is received. Please check with your local agency for details on estimated fees.
Note, if you place an order for delivery to an address other than your own, the recipient may be responsible for tariffs and duties, as mandated by their local government.
Currently, GitHub Shop merchandise ships from the United States. International orders may incur higher shipping costs than orders within the continental United States.
Yes, we want you to be happy with your order! If you’re within the 60-day return window, and your gear doesn't fit as expected, we'll be happy to exchange it for a different size. Contact us and we'll help you get squared away. To initiate an exchange, please call customer service at 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST) or email us at hello@thegithubshop.com.
For customers in North America:
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