IDC - FutureScape 2027

IDC FUTURESCAPE 2027
AI factories, autonomous agents, and physical robots are rewriting IT and business planning at every layer. FutureScape 2027 shows where your organization stands, and what it takes to win what comes next.
The forces rewriting IT and business planning aren’t moving at the same speed. FutureScape 2027 sorts them by how much time you have left to act, so you can decide where to put your next move.
The AI-foundations gap is hardening into structural disadvantage for whoever didn’t act.
Agent governance and sovereignty are live decisions, compressing fast.
New categories of opportunity, open to whoever moves first.
AI-FIRST TIPPING POINT
of enterprises will run a majority of business processes AI-first by 2029, up from 13% in 2026.
the revenue gap between G2000 brands that can identify, authenticate, transact with, and trust a customer’s AI agent and those that can’t will widen to 3X.
without kill switches on production AI agents by 2028 will see 25% higher liability insurance premiums and 2X more material audit findings.
G2000 CIOs will shift 25% of services budgets from staffed hours to outcome-priced agent fleets.
All 25 FutureScape 2027 reports live inside IDC Quanta, sourced, cited, and delivered directly into the tools your team already uses, not locked in a portal.
A lookback at previous FutureScape predictions
Research Vice President at IDC
Group Vice President, Cloud and Datacenter Infrastructure at IDC
Get exclusive access to all 2027 IDC FutureScape reports and industry-specific insights.
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Copyright 2026 IDC. All rights reserved. IDC is an IDG company.
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