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IDC - AI Hub

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The companies leading through AI disruption aren’t guessing. They’re reading the market — with IDC’s research, data, and global analyst network behind every move they make.
Years of technology market intelligence
AI spending is accelerating faster than the frameworks meant to control it. Token costs are unpredictable. FinOps teams are underprepared. IDC research gives you the economic picture and the cost discipline guidance to act on it before the sprawl sets in.
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Half of all organizations have AI agents in production. Most deployed without the policy controls, cost tracking, or observability to manage what they’ve built. IDC maps the governance layer that separates scaling from sprawl.
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The enterprise model landscape has moved well beyond general-purpose LLMs, and most organizations aren’t equipped to navigate it. IDC maps the model universe, the evaluation competencies enterprises must build now, and why leading with business objectives rather than model specs separates smart selection from expensive experimentation.
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Physical AI is already embedded in perception, reasoning, and actuation loops across industrial operations worldwide. The question isn’t whether this shift is coming. It’s whether your data infrastructure, governance framework, and architecture are built for a system that acts, not just advises.
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IDC Quanta brings structured, sourced, and defensible insight into everyday workflows so teams move faster, think sharper, and answers hold up in any room. That’s 60 years of IDC rigor, now embedded where work happens.
“AI will generate $22.5 trillion in cumulative economic value by 2031.”
Stephen Minton et al., Group Vice President, IDC
“Physical AI signals a shift in the role AI plays in enterprise operations, from a system that advises to one that acts.”
Stephanie Krishnan, Associate Vice President, Manufacturing and Supply Chain, IDC
“50% of organizations are already deploying AI agents in production across multiple business areas. A further 27% have agents in production in at least one area.”
Neil Ward-Dutton et al., VP Agentic Automation & AI Technologies, IDC
“By 2028, 70% of top AI-driven enterprises will deploy advanced multi-tool architectures to manage model routing dynamically and autonomously across diverse models orchestrating complex processes.”
Tim Law et al.. Research Director, AI and Automation, IDC
“Every dollar of wasted agent spend can be traced back to a decision made, or not made, during the planning phase.”
Shari Lava, Group Vice President, AI, IDC
“By 2029, enterprises will collectively be running more than 1 billion AI agents — reshaping IT, operations, and customer engagement.”
Alessandro Perilli, VP, Enterprise AI Strategies, IDC
Explore the research
Organizations are investing in agentic AI at scale but most are still struggling to decide which use cases to prioritize, how to measure ROI, and what actually works. IDC surveyed 1,967 functional leaders across 13 business functions to find out.
Agentic AI is redefining enterprise strategy, transforming how technology, people, and performance work together to drive growth.
The AI questions that matter most, answered by the analysts who track them closest. Register for the next session or watch the latest replays.
Get direct access to the research, forecasts, and global analysts covering every force reshaping the AI landscape from token economics to agentic deployment to physical AI.
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Copyright 2026 IDC. All rights reserved. IDC is an IDG company.
Copyright 2026 IDC. All rights reserved. IDC is an IDG company.
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