DigitalOcean Support Plans | Starting at $0/mo

Featured AI Products
Build, deploy, and scale cloud compute resources
Containers and Images
Safely store and manage containers and backups
Fully managed resources running popular database engines
Management and Dev Tools
Control infrastructure and gather insights
Secure and control traffic to apps
Help protect your account and resources with these security features
Store and access any amount of data reliably in the cloud
Security and Networking
Web and App Platforms
Go beyond tickets. Get a direct line to our expert engineers for faster resolutions, proactive architecture reviews, and a partnership dedicated to your success. Think of us as an extension of your team.
Check out our Support Plans brief to learn more about the features, benefits, and customer testimonials of DigitalOcean Support Plans.
For anyone who wants general guidance and troubleshooting. Included for all customers.
For teams developing and testing with non-production workloads.
For teams deploying and maintaining production workloads. Includes live chat.
For businesses serving large customer bases with mission-critical applications. Response times within 30 minutes.
Dedicated Customer Success Manager and other business advisors assigned to your account.
Dedicated Technical Account Manager and other engineering advisors assigned to your account.
Emergency tickets and issues given higher priority by a dedicated team of technical advisors.
Live support for mission-critical situations and production issues with a response within 30 minutes.
Expert guidance on better resource allocation, security improvements, and cost optimization.
Analyzation of business goals, unique use cases, and spending on cloud resources.
Guidance on best practices and setup for new features and complex products like Kubernetes.
Get customized support and direct consultation for your business and technical needs from teams dedicated to the success of you and your customers.
Sign up for DigitalOcean Premium Support
We analyze your business goals, unique use cases, spending, and answer your questions to help provide strategies and guidance on getting a higher return on investment on DigitalOcean.
Opportunities to discuss product updates and future roadmaps with our internal teams and Product Managers to help you make better decisions for your business.
Deploy co-marketing initiatives with DigitalOcean—like case studies and joint webinars—to leverage our customer base, thereby improving your brand awareness and outreach to new prospects and customers.
Get live support for mission-critical situations, production issues, or any other kind of issue regardless of severity with a response within 30 minutes.
Have emergency tickets and issues escalated by our dedicated technical advisor team so they can be resolved as soon as possible, minimizing operational downtime.
Get advice on how to improve your cloud usage with expert guidance on better resource allocation, cost optimization, security improvements, and other best practices.
Your dedicated support team will contact you via Slack, email, live chat, and/or video calls so you can be assisted in a way that best suits you.
Get guidance on best practices for new features or complex products like Kubernetes based on your familiarity with cloud infrastructure and your specific goals to set your business up for long-term success.
Work with our team to set up monitoring and other preventative maintenance, so you can take better informed actions to optimize your cloud infrastructure.
Chief Cloud Officer, BlockSpaces
Head of Product, Kea
Chief Growth Officer, Adeva
Refer to Status of DigitalOcean services, easy-to-follow tutorials, and documentation available to everyone at any time.